Addressing complete roadmap
Mechanism – The requirements of the customer are well understood (say, implementing and appraising against CMMI®) and a complete solution addressing the entire roadmap of process improvement (including SCAMPI A) is worked out for the customer
Applicability and benefits –
- This mechanism is suitable when the requirement of the customer includes the appraisal services as well
- As the entire cost of execution of the roadmap is known upfront, the interest of the customer is guarded against impending escalations.
Managed Consulting Tasks
Mechanism –
- In many cases, where the cost of implementing the entire roadmap seems prohibitive, a step-wise approach is recommended
- The process improvement activities are broken down into smaller sub-sets that could be implemented on stand-alone basis
- It is kept in view that the implemented sub-sets of process improvements would later tie into the overall process improvement umbrella (say, for SCAMPI A later)
Applicability and benefits –
- There is flexibility in defining the scope of the work depending on the business imperatives and customer need. While not committing to a big cost, steps get initiated towards improvement
- The consulting workload could be increased or decreased as per the task priorities and other constraints
This mode is beneficial in cases where initial commitment to process improvement might be an organizational issue.